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SUUNTO SINGAPORE

SCUBA DIVING COMPUTERS

SUUNTO SINGAPORE DISTRIBUTOR

Suunto Singapore has two separate companies handling their distribution right here in Singapore. It is separated by Suunto Dive Computer and Suunto Premium Lifestyle watches. The main Suunto Singapore Distributor for Suunto Diving products is based in Kuala Lumpur and not Singapore and the onlySuunto Singapore Distributor for all Suunto Premium Lifestyle watches is ChronoSoft Watch Group Pte Ltd.

As one of the leading Authorized Suunto Dealer, we are have stocked up all Suunto models of batteries, buttons, service parts, and o-rings, ready for any form of servicing that can be performed by us.

SUUNTO computer owners

IMPORTANT NOTICE TO ALL SUUNTO DIVE COMPUTER OWNERS

Suunto recommends a complete overhaul of your diving instrument every 2 year or 200 dives, whichever comes first. During the recommended servicing, the following services will be rendered on your diving instrument (computers).

  • The computer will be disassembled down to the case.
  • All of the o-rings / seals will be replaced and all the buttons and contacts inside will be replaced.
  • There will be an integrity test which places the computer under pressure and tests for displacement of the case and air tightness. Lastly, a function test will be done where the computer is dived in a pressure pot to test the functionality of the unit.

WHY DO YOU NEED TO DO THIS?

Like any diving equipment you own, whether you have diligently maintained it or not, there are bound to be wear and tear. For models such as the Suunto D4, D4i or D4i Novo, the four buttons have O-Rings in it and are held by a small piece of Circlip (also commonly known as E-Clip). Over time, the O-rings installed in the buttons do get worn down and potentially can cause a leak when you use it underwater. We have found broken circlip in aging dive computers before as well or dive computers with “sticking button” also known as stuck buttons. 

For Suunto D6, D6i, D6i Novo, D9, Stinger, Spyder, they too should have their buttons replace. But it is slightly easier to replace the buttons on these models and usually during your battery change, we will recommend that you have them change based on 2 year or 200 dives.

SUUNTO AUTHORIZED SERVICES

 

SUUNTO DIVE COMPUTER BATTERY REPLACEMENT

Replace your Suunto Scuba Diving Computer Battery on the spot. Our in-house technicians will take approximately 30 minutes to clean up your computer, change the battery and replace the O-Ring of your computer, and pressure test your computer to 40 metres.

SUUNTO DIVE COMPUTER BUTTONS REPLACEMENT

It is highly recommended that you request for a change of buttons every 4 to 5 years to ensure the integrity of your Suunto Dive Computer. Models such as Suunto D4, D4i, D4i Novo, D6, D6i, D6i Novo, D9, D9x and Stinger should have their buttons check on an annual basis.

SUUNTO DIVE COMPUTER MODULE REPLACEMENT OR REPAIRS

If you have a sensor gone wrong or your battery change does not last more than 12 months, there is a possibility that your dive computer requires either a change of sensor or the entire module.

SUUNTO SINGAPORE CENTRE

With a wide range of sales and after services, Orpheus Dive has become a one stop solution for all your Suunto Dive Computer needs.

19 JANUARY 2016

NEW SOFTWARE 1.5.9 FOR SUUNTO D-SERIES DIVE COMPUTERS

Suunto, the world’s leading dive computer brand, introduces an optional software update bringing usability and performance improvements to the Suunto DX, Suunto D6i, Suunto D6i Novo, Suunto D4i and Suunto D4i Novo.

Suunto’s D-series dive computers are known for their refined design and solid functionality. The new software update 1.5.9 builds on consumer feedback and makes the devices even more user-friendly whether you’re an experienced technical diver, freediver or an adventurous spirit new to the diving world.

The new enhancements include:

  • The dive mode selection is moved to sub menu ”General Settings” to make it easier to change and dive with the desired mode.
  • Easier and quicker digital compass calibration brought to D6i (similar to the DX) adds the possibility to calibrate the compass also underwater.
  • Stopwatch usage simplified.
  • Enhanced battery and pressure sensor checking.

This optional software update is available to existing Suunto DX, D6i and D4i owners via Authorized Suunto Service Centers. Please note, Suunto authorized battery change points are not able to offer this software update. When you send your dive computer for servicing or a battery change, the software will be updated at the same time without an additional cost. Without a battery change or other service procedure the cost is a handling fee that varies from country to country. D4, D6, D9 and D9tx can not be updated – you can identify the model on the backplate of your dive computer.

Please contact Orpheus Dive for more information.

SUUNTO INTERNATIONAL LIMITED WARRANTY – SUUNTO SPORTS WATCHES, DIVE COMPUTERS AND PRECISION INSTRUMENTS

SUUNTO INTERNATIONAL LIMITED WARRANTY – SUUNTO SPORTS WATCHES, DIVE COMPUTERS AND PRECISION INSTRUMENTS

Suunto warrants that during the Warranty Period, Suunto Singapore Distributor, Suunto or a Suunto Authorized Service Center (hereinafter Service Center) will, at its sole discretion, remedy defects in materials or workmanship free of charge either by a) repairing, or b) replacing, or c) refunding, subject to the terms and conditions of this International Limited Warranty. This International Limited Warranty is valid and enforceable regardless of the country of purchase. The International Limited Warranty does not affect your legal rights, granted under the mandatory national law applicable to the sale of consumer goods.

Warranty Period

  • The International Limited Warranty Period starts at the date of original retail purchase from a Suunto Singapore Distributor, Suunto Singapore Dealer or any Authorized Suunto Dealer who sells online, and with a retail presence.
  • The Warranty Period is two (2) years for Products and Dive transmitters unless otherwise specified.
  • The Warranty Period is one (1) year for accessories including but not limited to wireless sensors, chargers, cables, rechargeable batteries, straps, bracelets, and hoses.

For all Suunto Spartan watches purchased in 2016 the Warranty Period has been extended to three (3) years.

Exclusions and Limitations

This International Limited Warranty does not cover:

  1. Normal wear and tear such as scratches, abrasions, or alteration of the color and/or material of non-metallic straps
  2. Defects caused by rough handling
  3. Defects or damage resulting from use contrary to intended or recommended use, improper care, negligence, and accidents such as dropping or crushing; printed materials and packaging; defects or alleged defects caused by use with any product, accessory, software and/or service not manufactured or supplied by Suunto; non-rechargeable batteries.
  4. Suunto does not warrant that the operation of the Product or accessory will be uninterrupted or error-free, or that the Product or accessory will work with any hardware or software provided by a third party.

This International Limited Warranty is not enforceable if the Product or accessory:

  1. has been opened beyond intended use;
  2. has been repaired using unauthorized spare parts; modified or repaired by unauthorized Service Center;
  3. serial number has been removed, altered or made illegible in any way, as determined at the sole discretion of Suunto; or
  4. has been exposed to chemicals including but not limited to sunscreen and mosquito repellents.

Access to Suunto warranty service

You must provide proof of purchase to access Suunto warranty service. You must also register your product online at www.suunto.com/mysuunto to receive international warranty services globally. For instructions on how to obtain warranty service, visit www.suunto.com/warranty, contact the Suunto Singapore Distributor, local authorized Suunto retailer, or call Suunto Contact Center.

Limitation of Liability

To the maximum extent permitted by applicable mandatory laws, this International Limited Warranty is your sole and exclusive remedy and is in lieu of all other warranties, expressed or implied. Suunto shall not be liable for special, incidental, punitive or consequential damages, including but not limited to loss of anticipated benefits, loss of data, loss of use, cost of capital, cost of any substitute equipment or facilities, claims of third parties, damage to property resulting from the purchase or use of the item or arising from breach of the warranty, breach of contract, negligence, strict tort, or any legal or equitable theory, even if Suunto knew of the likelihood of such damages. Suunto shall not be liable for delay in rendering warranty service.

SUUNTO INTERNATIONAL LIMITED WARRANTY – SUUNTO FIELD COMPASSES

Suunto warrants that during the Warranty Period, as defined below, Suunto or Suunto Authorized Service Center will, at its sole discretion, remedy defects in materials or workmanship free of charge either by a) repairing, or b) replacing with similar product, or c) refunding, subject to the terms and conditions of this International Limited Warranty. This International Limited Warranty does not cover a) wear and tear, b) rough handling, c) modifications, d) exposure to chemicals, or e) misuse. Unless otherwise provided in applicable mandatory legislation, a) this International Limited Warranty is valid and enforceable regardless of the country of purchase, and b) to access the International Limited Warranty service, registration to www.suunto.com/mysuunto and proof of purchase is required. This International Limited Warranty does not affect your legal rights, granted under applicable mandatory legislation on the sale of consumer goods.

WARRANTY PERIOD

International Limited Lifetime Warranty:
Applicable to Suunto A, M, MC, MB and Clipper compasses.
The International Warranty Period is limited until such reasonable time as the product is no longer reasonably usable due to wear and tear.

International Limited 2-year Warranty:
Applicable to Suunto AIM, Arrow, Orca-Pioneer and KB compasses.
The International Limited Warranty period is two (2) years from the date of original retail purchase.

LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE MANDATORY LAWS, THIS INTERNATIONAL LIMITED WARRANTY IS YOUR SOLE AND EXCLUSIVE REMEDY AND IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED. SUUNTO SHALL NOT BE LIABLE FOR SPECIAL, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES. SUUNTO SHALL NOT BE LIABLE FOR DELAY IN RENDERING WARRANTY SERVICE.

WARRANTY INFORMATION FOR SUUNTO SPORTS WATCHES, SUUNTO DIVE COMPUTERS, SUUNTO PRECISION INSTRUMENTS ANDSUUNTOFIELD COMPASSES

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