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COMMON SCUBA DIVING QUESTIONS

GENERAL QUESTIONS – NON DIVER

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I am Myopic. Can I dive?

Of course you can. There are two options for you. You can either choose to dive with daily disposal contact lens or you can opt to invest in a good pair of scuba diving mask with prescriptive lens

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I am Claustrophobic. Is that gonna cause a problem?

If you think you are suffering from either agoraphobia or claustrophobia, we would suggest that you have a word with your doctor and inform us that you would like to have a 1 to 1 instructor for your own safety. But we have conducted courses for divers suffering from either conditions.

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I am above 50 years old. Can I still dive?

There is no maximum age. As long as your medical clearance is done and your family doctor has certified you that you are fit for diving, then it will not be an issue. However, we might modify part of the training to suit your current needs.

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I am really obese. Is that gonna be a problem?

Nope, not an issue at all. As long as your doctor signs on your medical form and have given you clearance to dive, there is absolutely no reason why you can’t

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I am not a strong swimmer. Can I still dive?

As long as you are able to meet the pre-requisite, we do not see why not. However, if you have just picked up swimming and still have water confidence issues, we would suggest that you sign up for a 1 to 1 Instructor classes.

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Can my children learn diving with me?

Yes, of course. As long as they are ten years old and older, and have met all the pre-requisite, we do not see why not. However, for children who are participating in a course, we do not allow a class bigger than 2 people in a group.

COURSES QUESTIONS – OPEN WATER DIVER

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WHY DO YOU NOT OFFER TIOMAN COURSES?

Based on the feedback of divers from the last 20 years, we find the journey to Tioman extremely tiring and tedious, giving very little time for both instructors and divers to have a good night rest. A lot of time is spent waiting for transportation, especially the boat ride.

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WOULD IT BE POSSIBLE TO ORGANIZE FOR A GROUP OF US INSISTING FOR TIOMAN?

Unfortunately, another criteria we have for selecting a destination is the ease of getting to medical facilities in any unlikely events. Tioman’s medical facilities is rather insufficient and to take a boat back to mainland for 4 hours is not an ideal situation in any emergencies.

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WHY IS YOUR THEORY ONLY ONE CLASS WHILE OTHER DIVE CENTRES ARE OFFERING TWO 3 HOURS CLASSES

We get this question in most of our email enquiries. Orpheus Dive has embraced PADI Open Water Diver Touch Program instead of using the tradition Manual. For 90% of dive centre, you will need to be present to watch a 3 hours video in class. We personally find this a waste of time for both you and us. We would prefer you come to class, with all the information and we will cover only topics you are not familiar with and spend more time with you getting familiar with the equipment you will be using.

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DO YOU HAVE ANY PROMOTIONS?

There is a link on top of the website for this. Do check it out from time to time to see the latest promotions we have.

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ARE THE RESORTS REALLY BAD IN TIOMAN?

We think the quality of the resort in Tioman is subjective. Some might say it is rustic, some might find a clean sheet means a good resort. I think the best would be to Google the resort that you have signed up for or check trip advisor for guest’s images.

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WE HAVE HEARD HORRID STORIES OF INSTRUCTOR TO STUDENT RATIO. WHAT IS YOURS?

Well, you are right. Most dive centres when they advertise a ratio of 1:4 or 1:5, you will end up in a class of 1 instructor, one non teaching assistant with 8 other students. Our advertised ratio are strictly based on certified instructor to students. We do not use assistants for teaching.

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WE NOTICE THAT YOU BALI PACKAGES DO NOT HAVE POOL SESSIONS CONDUCTED IN SINGAPORE BUT IN BALI ONLY

We have experimented between 2017 to 2019 with divers, learning how to dive in confined water (pool training) and immediately followed by the 4 actual dives. They perform much better and the information retained by the divers are better. Another reason why we have organized the course this way is because we know weekday evenings are previous for you and you are probably too busy working or a need to spend time with your family. So this was an ideal schedule for cosmopolitan divers who are busy on work days. 

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DO YOU HAVE INSTALMENT PLANS?

Yes, we do offer UOB Interest Free Instalment program for our courses.

COURSES QUESTIONS – ELEARNING 2020

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How can students access eLearning offline?

The best path for using eLearning is for students to complete their learning online from a desktop or laptop however, if students plan to travel to a destination with poor internet they can download all the content.

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What are the device requirements for the PADI Training app?

The app is available for Android and Apple devices and is intended for offline use only– it’s not a streaming app. For the ideal experience, devices should be no more than 3 models old and updated with the most current OS.

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How large are the files for Open Water Diver eLearning?

File sizes differ per section. Students are notified of the file size prior to download, and can also use the Download Manager tool within the app to see file sizes and remove unwanted content from a device. To download everything including the optional section, the estimated size is approximately 1.8GB.

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Can students view performance from the PADI Training app?

No, the Performance page and progress data is only available online from the learning portal.

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Can students view products online from the PADI Training app?

No, the PADI Training app is not a streaming app. It’s designed for downloading content to a device and viewing offline. Students may use a browser from any device to access eLearning online, and the content will adjust to fit the device.

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how do you download the materials

The product must be redeemed online before it will be visible for download in the app. Have students ensure they have a strong internet connection and then follow these steps to access material offline:

– Redeem the eLearning product using the link in the email link
– Visit the Apple app or Android Play store to download the PADI Training app
– Open the app and log in o Select the appropriate product and language 
– Select Continue Course button
– Select the + or expand icon to show all components in the section 
– Download components separately to view offline (download “all” option is not available)

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How will progress of sections completed offline be captured?

Once connected to the internet, progress completed offline will be pushed to the student’s learning portal. Refreshing the Performance page in the learning portal should display results.

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Do you need the PADI Training app to access eLearning?

No, the PADI Training app is not required to access eLearning. It’s intended only for students who plan to travel to a location with little or no internet, and choose to work offline.

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Can students access existing eLearning Touch products from the PADI Training app?

No, existing eLearning Touch products can only be accessed using the PADI Library app.

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Can students access the new eLearning products through the PADI Library app?

No, the new eLearning product can only be accessed and downloaded using the PADI Training app.

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